Zhongbei Law Group held a business seminar on February 11, 2022
On February 11, 2022, Zhongbei Law Group held a business seminar. The theme of the meeting was "Improving Professional Capabilities and Strengthening Customer Service." Participants actively offered suggestions and engaged in in-depth discussions on issues such as talent team building, business capability improvement, customer communication skills, and a proactive service mindset. Backbone members from various business areas were invited to share their experiences. More than 20 people, including Zhongbei management, business leaders, and key members, attended the meeting.
At the meeting, trademark agent Liu Xuechun, starting from daily work, shared how proactively applying trademark search services and monitoring reports provide risk prevention and early warning for companies' production and operation activities. This reflects the "forward-looking" service awareness of every Zhongbei agent, as well as the subsequent stable maintenance methods, better showcasing Zhongbei's strong comprehensive business capabilities. Trademark agent Yin Hang, focusing on comprehensive service capabilities and professional services, discussed the professional qualities of the Zhongbei team. Zhongbei's professional services are based on customer needs and adhere to team collaboration through reasonable division of labor, allowing each individual to highlight their professional advantages and improve the overall service efficiency for each customer. Whether it's daily monitoring, process services, or subsequent maintenance, dedicated personnel are responsible. The team service reflects the Zhongbei people's philosophy of "service first, reputation paramount." Comprehensive and one-stop services have earned Zhongbei's team the trust of many clients. Lawyer Nie Fei shared the advantages brought by Zhongbei's new organizational structure from the perspectives of back-end support, business improvement, and brand expansion. Internal training has improved the professional capabilities of each Zhongbei agent, extending to more comprehensive customer service. Collaboration between departments makes each process in the service smoother, and the service areas more diverse.
Subsequently, participants actively spoke, further exchanging ideas. Combining their personal experiences, everyone discussed work problems and good experiences. All agreed to start with the Zhongbei philosophy and customer needs as the starting point, continuously improving business capabilities and service levels, showcasing the new Zhongbei!
